Use of Self-service Technology in Supermarkets: Case Study of a Supermarket and Consumer Responses

Mun Heng Toh

Chapter 2 in Lifting Productivity in Singapore's Retail and Food Services Sectors:The Role of Technology, Manpower and Marketing, 2018, pp 51-73 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:IntroductionSST in the Supermarket IndustryResearch MethodologySurvey FindingsNTUC FairPriceRecommendationsConclusion

Keywords: Productivity; Technology; Manpower; Marketing; RFID; Job Redesign; 3D Printing; Singapore (search for similar items in EconPapers)
JEL-codes: C44 (search for similar items in EconPapers)
Date: 2018
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