Bridging the Gap — From Great Ideas to Realized Innovations

Linda Bergkvist and Jenny Karlsson

Chapter 12 in Service Innovation for Sustainable Business:Stimulating, Realizing and Capturing the Value from Service Innovation, 2019, pp 225-252 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:BackgroundService Innovation in a Healthcare ContextImplementation ResearchService Innovation ImplementationActors’ Roles in Service Innovation ImplementationUsersFrontline EmployeesFrameworks for Service Innovation ImplementationA Study of Primary CareConditions for Service Innovation Implementation in HealthcareChallenges for Realizing Innovative IdeasManagerial Implications and Future ResearchConclusionsReferences

Keywords: Service; Innovation; Creativity; Ideas; Value; Customer; Marketing (search for similar items in EconPapers)
JEL-codes: L84 O31 (search for similar items in EconPapers)
Date: 2019
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