Value Creation in Service-Based States of Business Relationships

Lars Witell, Peter R. Magnusson, Bo Edvardsson and Helen Beckman

Chapter 14 in Service Innovation for Sustainable Business:Stimulating, Realizing and Capturing the Value from Service Innovation, 2019, pp 281-305 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The following sections are included:IntroductionValue and Value Drivers in a Relationship ContextMethodologyResultsConclusionsAppendix: An Overview of the Conceptualization of Value DriversReferences

Keywords: Service; Innovation; Creativity; Ideas; Value; Customer; Marketing (search for similar items in EconPapers)
JEL-codes: L84 O31 (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9789813273382_0014 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9789813273382_0014 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9789813273382_0014

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().