China’s Suning: Combining Online and Offline Businesses Units
Jin-Song Huang and
Shan L Pan
Chapter 6 in Digital Enablement and Innovation in China:A Casebook, 2019, pp 39-44 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
Suning is one of the largest retailers in China; its online and offline business units operated independently before 2013. In order to integrate internal needs, meet consumer demands, and reduce competitive pressures, Suning initiated the process to integrate these two business units. Despite conflicts between the two business units due to critical issues, such as different consumer behaviors, conflicting organizational management styles, and different specializations, Suning successfully merged the two units.
Keywords: Digital Enablement; Digital Transformation; Innovation in China; Technological Disruption (search for similar items in EconPapers)
JEL-codes: O32 O33 (search for similar items in EconPapers)
Date: 2019
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