Paper Dialogue: An Effective Methodology for Nurturing Collective Intelligence

Liang Thow Yick
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Liang Thow Yick: Lee Kong Chian School of Business, Singapore Management University, Singapore

Chapter 9 in Organizing Around Intelligence:The New Paradigm, 2009, pp 187-201 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractA primary requirement for nurturing collective intelligence is that the interacting agents must be willing to share their thoughts and knowledge with the organization. In this respect, orgmindfulness is a vital attribute. Very often, if the organizational culture is not supportive/mindful, the interacting agents will feel uncomfortable, insecure or threatened and become non-participative. Consequently, the Abilene Paradox will surface. Apparently, voluntary connectivity and truthful engagement of the individuals in any human organizations is critical. To overcome the phobia of honest/truthful communication, paper dialogue is a useful method that can be adopted to facilitate and improve thoughts sharing processes. It is observed that paper dialogue and orgmindfulness can complement each other when nurturing collective intelligence and enhancing connectivity. The success and effectiveness of its usage will be elaborated in this chapter.

Keywords: Complexity; Intelligent Organization Theory; Complex Adaptive Dynamic; Intelligence Management; Intelligence Leadership; Human Thinking System; Autopoiesis; Self-Organization; Edge of Chaos; Butterfly Effect (search for similar items in EconPapers)
Date: 2009
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