Product Family Modeling: Working With Multiple Abstraction Levels

Kaj A. Jørgensen
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Kaj A. Jørgensen: Department of Production, Aalborg University, Denmark

Chapter 17 in Handbook of Research in Mass Customization and Personalization:(In 2 Volumes), 2009, pp 319-337 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractApplication of product configuration in manufacturing-to-order (MTO) companies and engineer-to-order (ETO) companies is significantly different compared to mass-producing companies. Furthermore, the situation is often made extra difficult by market conditions, which imply long order horizons and many changes of the orders both before and after order acceptance. With focus on these challenges, a special approach is presented for modeling of product families on multiple abstraction levels. With this approach, customer driven product configuration is concentrated on decisions, which are relatively invariant throughout order processing. Higher abstraction levels are typically related to identification of basic functionalities of the product and considerations about the ability to perform functions, which are required by the customer. They are very primary and should clearly be addressed in sales and tendering. By the proposed modeling approach, it is shown how the focus of product configuration can be shifted to identification and definition of attributes instead of modules and components. It is also shown that classification is a means for identification of multiple abstraction levels.

Keywords: Mass Customization; Personalization; Engineer-to-Order; Open Innovation; User Co-Creation; Modularity; Platform Design; Customer Centricity (search for similar items in EconPapers)
Date: 2009
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