Managerial Significance of Strategic Outsourcing

Shunzo Matsuoka
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Shunzo Matsuoka: Faculty of Business, Hannan University, Japan

Chapter 5 in Business Group Management in Japan, 2010, pp 63-72 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionA Change in the Purpose of OutsourcingOutsourcing for speed and value addedIntroduction of new services through outsourcingThe Organization and Risk ReductionSource of the competition's predominance turns from tangible assets to knowledge assetsReduction in capital investmentsStreamlining the administrative bodyEssentials of Strategic OutsourcingConstruction of the core competenceValue creation outsourcingSource of the competition's predominance: from a thing to a personIssues of Quality in OutsourcingQuality becomes the black boxCustomer satisfaction shifts from cost to qualityOutsourcing is Not a PanaceaTotal Optimization Rather Than Partial Optimization is ImportantSummariesFurther Readings

Keywords: Group Management; Management Control System; Management of Inter-Firm Relations; Segment Reporting; Supply Chain Management; Inter-Organizational Learning; Joint Venture (search for similar items in EconPapers)
Date: 2010
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