Creating a KM Platform for Strategic Success: A Case Study of Wipro Technologies, India

Mayasandra N. RaviShankar and Shan Ling Pan
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Mayasandra N. RaviShankar: School of Business Information Technology, RMIT University, Melbourne, Australia
Shan Ling Pan: Department of Information Systems of the School of Computing at the National University of Singapore (NUS), Singapore

Chapter 14 in Governing and Managing Knowledge in Asia, 2010, pp 281-297 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionA Review of KM Challenges in OrganizationsResearch MethodologyCase DescriptionOrganization-Wide KM at Wipro TechnologiesAnalysis and Lessons LearntAligning KM Strategy with Business RealitiesOrchestrating Desired Identity PatternsMiddle Level Managers as Catalysts of SuccessConclusions, Contributions and Future ResearchReferences

Keywords: Knowledge Governance; Knowledge Management; Knowledge for Development; KM Tools (search for similar items in EconPapers)
Date: 2010
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