PERSONAL INFORMATION MANAGEMENT TOOLS REVISITED

Yun-Ke Chang, Miguel A. Morales-Arroyo, Chan-Choy Chum, Tin-Seng Lim and Kok-Yuin Yuen
Additional contact information
Yun-Ke Chang: Wee Kim Wee School of Communication and Information, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore
Miguel A. Morales-Arroyo: WKWSCI, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore
Chan-Choy Chum: WKWSCI, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore
Tin-Seng Lim: WKWSCI, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore
Kok-Yuin Yuen: WKWSCI, Nanyang Technological University, 31 Nanyang Link, Singapore, 637718, Singapore

Chapter 24 in Managing Knowledge for Global and Collaborative Innovations, 2009, pp 305-315 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractFacing a rapidly growing collection of digital resources, users are challenged to organize their personal digital resources in such a way that they can be re-accessed and re-used when they are needed in the future. Personal Information Management (PIM) tools are designed to help users to achieve that. However, questions remain whether these tools are able to meet users' requirements and expectations. Survey questionnaire was used with 119 participants. The results suggest that most respondents are comfortable with the existing PIM tools, and they are capable of managing digital resources of different characteristics and shelf life. This paper reports the results of a study in how users manage their personal digital resources in terms of types of digital resources, memory and cue functions, and effectiveness of existing PIM tools and usefulness of certain information structures. Our findings reveal that users actually prefer to have PIM tools that are able to handle multi-format digital resources. These findings may provide valuable insight into how PIM tools can be made more versatile and usable for organization of personal digital resources.

Keywords: Management; Collaboration; Innovation; Knowledge Sharing (search for similar items in EconPapers)
Date: 2009
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