EVALUATING INTELLECTUAL ASSETS IN UNIVERSITY LIBRARIES: A MULTI-SITE CASE STUDY FROM THAILAND
Sheila Corrall and
Somsak Sriborisutsakul
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Sheila Corrall: Department of Information Studies, University of Sheffield, Regent Court, Sheffield, S1 4DP, United Kingdom
Somsak Sriborisutsakul: Department of Information Studies, University of Sheffield, Regent Court, Sheffield, S1 4DP, United Kingdom
Chapter 27 in Managing Knowledge for Global and Collaborative Innovations, 2009, pp 341-361 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
AbstractIntellectual assets are strategic resources that libraries can use to add value to services, but their intangible attributes make them hard to evaluate. An exploratory case study used document analysis, interviews and a questionnaire to develop and test indicators of intellectual assets and related performance measures at three university libraries in Thailand. The study demonstrated the feasibility of applying an intellectual capital perspective and a scorecard process model to design a workable system for evaluating library intangibles, particularly where libraries have a pre-existing interest in knowledge management and a culture of assessment.
Keywords: Management; Collaboration; Innovation; Knowledge Sharing (search for similar items in EconPapers)
Date: 2009
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