Implementing Knowledge Management in a Geographically Dispersed Organization: The Case of an NGO

Poornima Luthra and Shan L. Pan

Chapter 17 in Beyond the Knowledge Trap:Developing Asia's Knowledge-Based Economies, 2011, pp 421-437 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionTheoretical BackgroundThe Knowledge-based View of the Firm and Geographical DispersionResearch MethodologyThe CaseABC's KM JourneyCreate Positions in the Organizational Structure to Guide and Manage KMCreate a KM Strategy That Is Based on an Understanding of the Needs of EmployeesBuild an IT Infrastructure for KM and Tools That Facilitate Knowledge SharingCreate Senior Positions and Departments to Guide and Manage KM Activities and Improve the Awareness of KM within the OrganizationConduct a Knowledge Audit to Identify the KM-Needs of the OrganizationPitch KM at Senior Management to Gain Leadership Buy-inModify the KM Strategy to Adopt a Collaborative Approach to KM with Technology as an EnablerDedicate Resources Towards pilot KM projectsIdentify KM as a Key Enabler of the Corporate Strategy of the OrganizationRestructure the Organization to Require CollaborationIntroduce Easily Understood Corporate Values That Best Represent the OrganizationConclusionReferences

Keywords: Knowledge for Development (K4D); Knowledge Management (KM); Knowledge Economy; Public Policy; Local Knowledge; Asia (South Korea; Singapore; Malaysia; Thailand; Indonesia; Vietnam; Philippines; Uzbekistan) (search for similar items in EconPapers)
Date: 2011
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