A SURVEY ON THE LEVEL OF UTILIZATION IN USING INFORMATION TECHNOLOGY BY MALAYSIA’S SMALL AND MEDIUM ENTERPRISES

Sulaiman Ainin, Tengku Mohamed Faziharudean, Shamsul Bahri and Noor Akma Salleh

Chapter 4 in The UCLA Anderson Business and Information Technologies (BIT) Project:A Global Study of Business Practice (2012), 2012, pp 65-80 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:SummaryIntroductionResearch MethodResults of the SurveyAdoption of ICT by SMEAllocation of budget for IT products/servicesIssues at workplaceSMEs business process outsourcingCustomer relationshipsTrading partners and impact of globalizationImpact of IT to SMEsConclusionBibliographyAbout the Authors

Keywords: Information Economy; Information Technology; Technology Management (search for similar items in EconPapers)
Date: 2012
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