A FRAMEWORK FOR SERVITIZATION OF MANUFACTURING COMPANIES
Jihee Ryu,
Hosun Rhim,
Kwangtae Park and
Hong-Il Kim
Chapter 7 in The UCLA Anderson Business and Information Technologies (BIT) Project:A Global Study of Business Practice (2012), 2012, pp 145-163 from World Scientific Publishing Co. Pte. Ltd.
Abstract:
AbstractThe following sections are included:SummaryIntroductionLiterature ReviewFirm, customer, and productsDefinitions of servitizationServitization process, model and strategyEffects of servitizationServitization FrameworkMarketCompetencies in the supply chainProduct-service-knowledge system (PSKS)ConclusionBibliographyAbout the Authors
Keywords: Information Economy; Information Technology; Technology Management (search for similar items in EconPapers)
Date: 2012
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