THE FEASIBILITY OF OPEN SERVICE INNOVATION

Tor Helge Aas and Per Egil Pedersen

Chapter 12 in Open Innovation: A Multifaceted Perspective:(In 2 Parts), 2016, pp 287-314 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The innovation management literature suggests that the implementation of open innovation processes accelerate innovation both in manufacturing and service firms. However, most research on open innovation has focused on product innovation in the manufacturing industry. How the characteristics of service innovation affect the feasibility of open innovation in services, has not been given much attention in the literature. This chapter aims to contribute in filling this literature gap by exploring the feasibility of different types of open service innovation conceptually. In a review of the most cited open innovation articles, we identify the main success criteria of four different open innovation types. These success criteria are systematically evaluated against a set of acknowledged characteristics of service innovation. From this evaluation, we suggest that implementation of open service innovation is more likely to be successful for inbound and non-pecuniary rather than outbound and pecuniary open innovation.

Keywords: Open Innovation; Innovation Management; Innovation Economics; Crowdsourcing; Living Labs; Ecosystems; Skills and Competencies; Quadruple Helex Model; Communities of Practice; Strategy; Open Data; Multidisciplinary (search for similar items in EconPapers)
Date: 2016
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.worldscientific.com/doi/pdf/10.1142/9789814719186_0012 (application/pdf)
https://www.worldscientific.com/doi/abs/10.1142/9789814719186_0012 (text/html)
Ebook Access is available upon purchase.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:wsi:wschap:9789814719186_0012

Ordering information: This item can be ordered from

Access Statistics for this chapter

More chapters in World Scientific Book Chapters from World Scientific Publishing Co. Pte. Ltd.
Bibliographic data for series maintained by Tai Tone Lim ().