BEYOND CHATGPT: THE NEXT EVOLUTION OF AI

Pascal Bornet, Jochen Wirtz, Thomas H. Davenport, David De Cremer, Brian Evergreen, Phil Fersht, Rakesh Gohel and Shail Khiyara

Chapter 2 in Agentic Artificial Intelligence:Harnessing AI Agents to Reinvent Business, Work, and Life, 2025, pp 35-60 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The introduction highlighted a critical gap in our current approach to AI—brilliant systems that can think but can’t act. Now, let’s explore how we arrived at this pivotal moment. In this chapter, we’ll trace the technological evolution that made AI agents possible—the convergence of two powerful streams that, when combined, created something greater than either could achieve alone. Understanding this history isn’t just academic; it reveals why the shift to agentic AI represents such a profound opportunity.

Keywords: Agentic AI; Artificial Intelligence; AI Agents; ChatGPT; Progressive Autonomy; Multi-agent Systems; Entrepreneurship; Change management; Business model; Automation; Safeguards for AI Systems; End-to-end business processes; Intelligent automation; Generative AI; Claude; Gemini; Agentic; Artificial Agency; AI Progression Framework; API; Deterministic System; Probabilistic System; Neural Network Revolution; Language Models; Robotic Process Automation; AI Adoption; Technology; Software; SPAR Framework (search for similar items in EconPapers)
Date: 2025
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