INSIDE THE MIND OF AN AI AGENT

Pascal Bornet, Jochen Wirtz, Thomas H. Davenport, David De Cremer, Brian Evergreen, Phil Fersht, Rakesh Gohel and Shail Khiyara

Chapter 4 in Agentic Artificial Intelligence:Harnessing AI Agents to Reinvent Business, Work, and Life, 2025, pp 83-107 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The Agentic AI Progression Framework we explored in the previous chapter provides a structured way to evaluate AI agents’ capabilities, but understanding the levels alone isn’t enough. To truly grasp what makes these digital minds unique, we need to look beyond the framework and examine the distinctive characteristics that define them. This chapter takes you inside the mind of an AI agent, exploring both their remarkable abilities and inherent limitations—insights that will prove crucial as you begin working with these new digital colleagues.

Keywords: Agentic AI; Artificial Intelligence; AI Agents; ChatGPT; Progressive Autonomy; Multi-agent Systems; Entrepreneurship; Change management; Business model; Automation; Safeguards for AI Systems; End-to-end business processes; Intelligent automation; Generative AI; Claude; Gemini; Agentic; Artificial Agency; AI Progression Framework; API; Deterministic System; Probabilistic System; Neural Network Revolution; Language Models; Robotic Process Automation; AI Adoption; Technology; Software; SPAR Framework (search for similar items in EconPapers)
Date: 2025
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