Making Technology Work for Everyone

Sun Sun Lim

Chapter 5 in Humanising Technology:Reflections on Design, Ethics and Inclusion, 2025, pp 175-218 from World Scientific Publishing Co. Pte. Ltd.

Abstract: The final theme in this collection turns to the question of inclusion: how do we make technology work for everyone? For all the talk of innovation as an engine of progress, the reality is that its benefits are not distributed evenly. Technologies often carry the imprint of the societies in which they are built, reifying existing norms around class, age, gender and ethnicity. As a result, those who are already vulnerable — women, the elderly, children, and minority communities — may find themselves more exposed to online harms, algorithmic discrimination, or simply neglect…

Keywords: User-centric Design; AI Ethics; Inclusive Design; Digital Parenting; Digital Wellbeing; Digital Literacy; Future of Learning; Future of Work; Tech for Good; Tech Governance (search for similar items in EconPapers)
JEL-codes: I21 O33 (search for similar items in EconPapers)
Date: 2025
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