Digital Maturity of Higher Education Institutions in Bosnia and Herzegovina: Teachers' Assessment

Mirela Mabić and Daniela Garbin Praničević

A chapter in Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Zagreb, Croatia, 9-10 September 2021, 2021, pp 157-165 from IRENET - Society for Advancing Innovation and Research in Economy, Zagreb

Abstract: This paper presents the research results on digital maturity in higher education institutions in Bosnia and Herzegovina (BiH). Empirical research was conducted among employees of eight public higher education institutions in spring 2020. Digital maturity was examined through seven dimensions. The results show that higher education institutions in BiH started the digitalization process more than five years ago. They have been continuously working on the digitalization of all business processes and activities. According to employees, on a scale from 1 to 5, digitalization of their higher education institutions is somewhere in the middle (between 3 and 4). The institutions have room for improvement in all dimensions.

Keywords: digital maturity; higher education; digitalization (search for similar items in EconPapers)
JEL-codes: I23 L86 (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:entr21:262243

DOI: 10.54820/RAKW8731

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