A Recipe for Success, Necessary Dimensions of Operations Management: A Case Study based on Walmart's Triumphs

Trung Ngo Minh, Vananh Phamthi and Duc Ngo Minh

A chapter in Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Opatija, Croatia, 17-18 June 2022, 2022, pp 406-420 from IRENET - Society for Advancing Innovation and Research in Economy, Zagreb

Abstract: Purpose: This paper aims to analyse operations management's importance in three main dimensions: having a successful strategy, an efficient supply chain management system, and continuous innovation. The case of Walmart is used to consolidate these three areas. The main methodology of this paper is quantitative. The previous empirical literature on operations management and Walmart will be utilized to assess three important areas of operations management that are relevant for business today. Findings: The results indicate that strategy, supply chain management, and innovation play an important role in effective operations management. Particularly, the research on Walmart has shown that a low-price policy (EDLP) strategy, streamlined supply chain management by constructing communication and relationship networks with suppliers, and routine innovation have enabled Walmart's success. Limitations: The research only focuses on three operations management areas. Moreover, this research paper only studies Walmart's case. Thus, its findings may not be generalizable unless more case studies can be analyzed.

Keywords: Strategy; innovation; SCM (search for similar items in EconPapers)
JEL-codes: M11 O32 O33 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:entr22:268342

DOI: 10.54820/entrenova-2022-0034

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