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Simulating the impact of digitalization on retail logistics efficiency

Dominik Loske and Matthias Klumpp

A chapter in Data Science and Innovation in Supply Chain Management: How Data Transforms the Value Chain, 2020, pp 77-111 from Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management

Abstract: Purpose: The study uses the results of an efficiency analysis for digitalization within a retail logistics blue-collar work system of professional truck drivers and aims to elaborate an ex-ante efficiency simulation approach for digitalization scenarios. Methodology: The simulation method combines the efficiency scores of Data Envelopment Analysis (DEA), statistical bootstrapping, and regression analysis. By increas-ing the original sample size of n=30 truck drivers up to 60,000 samples through 2,000 bootstrap iterations, it is possible to gain a highly significant regression function. Findings: The mathematical simulation approach can be transferred to alternate scenarios in terms of forecasting efficiency development based on the experience distribution of the workforce. Originality: As the impact of digitalization on the efficiency of blue-collar work systems is often unknown, this methodology could provide insights for logistics researchers and managers when estimating the efficiency impact of digitalization.

Keywords: Logistics; Industry 4.0; Digitalization; Innovation; Supply Chain Management; Artificial Intelligence; Data Science (search for similar items in EconPapers)
Date: 2020
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