Identification of sociotechnical changes caused by Industry 4.0

Felix Schnasse, Jörn Steffen Menzefricke, Stefan Gabriel, Daniela Hobscheidt, Matthias Parlings, Arno Kühn and Roman Dumitrescu

A chapter in Data Science and Innovation in Supply Chain Management: How Data Transforms the Value Chain, 2020, pp 625-660 from Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management

Abstract: Purpose: Industry 4.0 provides significant potentials for companies. Despite the promising opportunities, companies, especially SME, are still hesitant to implement new technologies. The main reasons are far-reaching changes with respect to the socio-technical dimensions causing risks that are difficult to assess. This research provides a methodology to identify these socio-technical changes for Industry 4.0 use cases. Methodology: Based on the three Design Science Research Cycles, a procedure and the corresponding methods for identifying socio-technical changes and risks during the introduction of Industry 4.0 will be designed. Findings: The developed tool enables the derivation of use-case specific changes and risks in the socio-technical dimensions of human, technology and organization. These interactions have to be considered when introducing Industry 4.0 use cases in order to ensure a promising usage. In addition, the need for further research in the field of socio-technical risk management is identified. Originality: Classical approaches do not address socio-technical interdependencies during the implementation of Industry 4.0 solutions. To bridge this gap, this methodological approach combines risk management and the concept of socio-technical system design.

Keywords: Logistics; Industry 4.0; Digitalization; Innovation; Supply Chain Management; Artificial Intelligence; Data Science (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:zbw:hiclch:228935

DOI: 10.15480/882.3132

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