Property Management skills - the changing profile

Robert Thompson

ERES from European Real Estate Society (ERES)

Abstract: Over the past decade, the focus of property management has moved away from process-led functions like rent collection to transaction-led functions such as customer service.This leads to the hypothesis that property skills are no longer a prerequisite for a property manager.This paper takes the Remit Process Model - a map of all the processes in Property, Asset and Facilities management area (PAM) - and uses it to define a discrete property management function.Using evidence from the Remark survey of the UK PAM market the profile of skills is tracked over the last six years highlighting changes. This data is triangulated against interviews with key property management companies to assess the likely future path of skills required by the sector, testing the hypothesis.

JEL-codes: R3 (search for similar items in EconPapers)
Date: 2016-01-01
References: Add references at CitEc
Citations:

Downloads: (external link)
https://eres.architexturez.net/doc/oai-eres-id-eres2016-65 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:arz:wpaper:eres2016_65

Access Statistics for this paper

More papers in ERES from European Real Estate Society (ERES) Contact information at EDIRC.
Bibliographic data for series maintained by Architexturez Imprints ().