THE MAIN SUBSYSTEMS INVOLVED IN DEFINING THE QUALITY MANAGEMENT SYSTEM IN A HOSPITAL
Alina Dobrea () and
Magdalena Dediu ()
Additional contact information
Alina Dobrea: Dunarea de Jos University
Description: Managerial Challenges of the Contemporary Society from Faculty of Economics and Business Administration, Babes-Bolyai University
The hospital is the most important organization in health field, so they have to improve the quality in all the activities deployed. A very suitable way to show the hospital’s preoccupation for quality of health services is the quality management system certificate according ISO 9001/2000. In understanding the architecture of the hospital quality management system is necessary to decompose this system in subsystems and analyze each separately: the managerial subsystem, the human subsystem, the social subsystem, the technical subsystem, the informative subsystem. The relationship between those subsystems leads to the continuous improvement of quality in health services.
Pages: 4 pages
References: View complete reference list from CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
Our link check indicates that this URL is bad, the error code is: 404 Not Found
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:bbu:wpaper:11
Access Statistics for this paper
More papers in Description: Managerial Challenges of the Contemporary Society from Faculty of Economics and Business Administration, Babes-Bolyai University
Bibliographic data for series maintained by Monica ZAHARIE ().