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Online banking services and branch networks

Amanda Carmignani (), Marco Manile (), Andrea Orame () and Marcello Pagnini ()
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Amanda Carmignani: Bank of Italy
Marco Manile: Bank of Italy
Andrea Orame: Bank of Italy

No 543, Questioni di Economia e Finanza (Occasional Papers) from Bank of Italy, Economic Research and International Relations Area

Abstract: Notwithstanding internet banking is now widely used by retail customers, little is known about its effect on the banking industry. In this paper we study how internet banking relates to branching policies in Italian local credit markets. Focusing on the period 2012-2015, we show that branch closures were more intense for those local markets and banks where the diffusion of digital banking services was higher.

Keywords: online banking services; bank branch networks (search for similar items in EconPapers)
JEL-codes: G21 G34 (search for similar items in EconPapers)
Date: 2020-02
New Economics Papers: this item is included in nep-ban, nep-ict and nep-pay
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Persistent link: https://EconPapers.repec.org/RePEc:bdi:opques:qef_543_20

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