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How the Future Shaped the Past: The Case of the Cashless Society

Bernardo Batiz-Lazo, Thomas Haigh and David L. Stearns
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Thomas Haigh: University of Wisconsin, Milwaukee; The Haigh Group
David L. Stearns: Seattle Pacific University

No 11009, Working Papers from Bangor Business School, Prifysgol Bangor University (Cymru / Wales)

Abstract: This paper invites readers to look into how beliefs about future events help to better understand organizational change. Our argument is that the adoption of information technology and the adoption of new organizational forms around it have been driven by shifts in collective ideas of legitimate organizational development. As an example we focus on the establishment during the 1960s of a vision within US retail financial services, namely of the “cashless/checkless society”. The article tells of the power of this “imaginaire” to bring consensus in driving actual technological developments.

Keywords: imaginaires; expectations; isomorphism; cashless society; payment systems; USA (search for similar items in EconPapers)
Date: 2011-11
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http://www.bangor.ac.uk/business/research/documents/BBSWP11009.pdf (application/pdf)

Related works:
Journal Article: How the Future Shaped the Past: The Case of the Cashless Society (2014) Downloads
Working Paper: How the Future Shaped the Past: The Case of the Cashless Society (2011) Downloads
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