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Best Practices for Electric Vehicle Cost Calculator User Interfaces

Angela Sanguinetti

Institute of Transportation Studies, Working Paper Series from Institute of Transportation Studies, UC Davis

Abstract: One of the potential consumer benefits of electric vehicles (EVs) is lower fuel and maintenance costs compared to internal combustion engine vehicles (ICEVs). Consumers tend to have difficulty recognizing these cost benefits, however, because of the complexity of comparing gasoline and electricity prices, and comparing long-term operating savings with EV purchase premiums. Online vehicle cost calculators may help consumers navigate this complexity by providing tailored cost estimates and enabling comparisons across vehicles. Of the several vehicle cost calculators available online, functionalities range widely. No existing research establishes the functionalities and features that determine the usefulness of vehicle cost calculators in promoting EV adoption. Researchers at the University of California, Davis drew upon a systematic review of vehicle cost calculators and findings from multiple user experience studies to articulate best practices for the user interface design of effective vehicle cost calculators. The researchers categorized best practices as those related to the vehicle cost calculator use cases, outputs, user experience, and user inputs. View the NCST Project Webpage

Keywords: Social and Behavioral Sciences; Consumer preferences; Consumers; Electric vehicles; Energy resources; Internal combustion engines; Operating costs; User interfaces (Computer science) (search for similar items in EconPapers)
Date: 2020-06-01
New Economics Papers: this item is included in nep-ene, nep-reg and nep-tre
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