In brief - New technology: who wins, who loses?
John van Reenen (),
Nicholas Bloom (),
Luis Garicano () and
Raffaella Sadun ()
CentrePiece - The Magazine for Economic Performance from Centre for Economic Performance, LSE
Technology has transformed the once powerful office of ambassador into a glorified sales position, while nurses, teaching assistants and medical technicians all benefit from the ICT revolution. According to an empirical study by Professor John Van Reenen and colleagues, these contrasting fortunes arise from the fact that different technologies can have very different effects on the labour market. Information technologies, which provide access to stored data, tend to empower frontline workers, while communications technologies like email tend to increase the centralisation of firms, putting more power in the hands of senior managers in corporate headquarters and reducing their employees' personal autonomy.
Keywords: Organisation; delegation; information technology; communication technology; the theory of the firm (search for similar items in EconPapers)
JEL-codes: O31 O32 O33 F23 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-ict
References: Add references at CitEc
Citations Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:cep:cepcnp:418
Access Statistics for this paper
More papers in CentrePiece - The Magazine for Economic Performance from Centre for Economic Performance, LSE
Series data maintained by ().