The Impact of Human Resources Practices on IT Personnel Commitment, Citizenship Behaviors and Turnover Intentions

Guy Paré and Michel Tremblay

CIRANO Working Papers from CIRANO

Abstract: The past few years have been the most threatening period for enterprises that use, manage or deal in IT. The source of the tumult has been the demand, supply, recruitment and especially retention of IT professionals. Recent literature reveals that a heavy investment in the implementation of HR practices may contribute to organizational success, specifically by reducing the turnover of IT professionals. As of today, very few empirical studies have rigorously examined the influence of relevant HR practices on turnover intentions of IT people. This study offers to fill that gap by testing an integrated model of turnover intentions that addresses the unique nature of the IT profession. De nature conceptuelle, cet article présente un modèle de recherche portant sur la rétention des spécialistes en informatique au Québec. Ce modèle, inspiré largement de la littérature en gestion des ressources humaines, en comportement organisationnel et en technologies de l'information, examine les diverses relations entre sept types de pratiques de ressources humaines, deux formes particulières de comportements discrétionnaires, deux dimensions de l'engagement organisationnel et les intentions de quitter des spécialistes en technologies de l'information. La méthodologie utilisée pour tester les différentes hypothèses sous-jacentes au modèle de recherche est brièvement décrite. En dernier lieu, les limites principales de l'étude ainsi que les implications pour les recherches futures sont mises en lumière.

Keywords: Information technology (IT) staffing issues; turnover among IT specialists; attitudes; Gestion du personnel en technologies de l'information; mouvement (rétention) des spécialistes en technologies de l'information; attitudes (search for similar items in EconPapers)
Date: 2000-01-01
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Persistent link: https://EconPapers.repec.org/RePEc:cir:cirwor:2000s-27

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