Managing IT Outsourcing Risk: Lessons Learned

Benoit Aubert, Michel Patry and Suzanne Rivard

CIRANO Working Papers from CIRANO

Abstract: This document takes stock from several studies on outsourcing risk. A definition of risk is offered and illustration from many case studies is used to show how risk can be managed. Results show that an active risk management approach can reduce risk exposure subtantially while enabling the organizations to still reap the benefits associated with outsourcing. Cet article fait un constat des leçons tirées de récentes analyses du risque d'impartition. Une définition opérationnelle du risque d'impartition est donnée. Les mécanismes de gestion de risque sont également discutés. Les résultats de différentes études démontrent qu'une gestion active du risque permet de réduire sensiblement les niveaux d'exposition au risque, notamment dans le cas de contrats d'impartition des technologies de l'information.

Keywords: Outsourcing of IS; IS risk management; agency theory; transaction cost economics; decision making under risk and uncertainty; Impartition; gestion des risques; agence; coûts de transaction; décision; risque et incertitude (search for similar items in EconPapers)
Date: 2001-05-01
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:cir:cirwor:2001s-39

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