INTRODUCTION OF TOTAL QUALITY IN HOSPITAL FIRMS EXPECTATIONS AND OPINIONS OF THE MIDDLE MANAGEMENT

Gianfranco Corio ()
Additional contact information
Gianfranco Corio: Ceris - Institute for Economic Research on Firms and Growth,Turin, Italy

CERIS Working Paper from CNR-IRCrES Research Institute on Sustainable Economic Growth - Torino (TO) ITALY - former Institute for Economic Research on Firms and Growth - Moncalieri (TO) ITALY

Abstract: [Analysis of the feelings and expectations of the middle management in hospital firms concerning the characteristics and aspects of Total Quality which are considered peculiar to the top management and Health Department. A study of the strategie factors that are necessary to form the element of managerial organisation for the managers who are directly responsible for on line staff, as well as an identification of the guarantees necessary for the implementation of the Total Quality program in the firm.]

JEL-codes: L15 L2 L8 (search for similar items in EconPapers)
Pages: 33 pages Keywords :
Date: 1996-12
References: Add references at CitEc
Citations:

Downloads: (external link)
http://www.ceris.cnr.it/ceris/workingpaper/1996/wp16_96.pdf (application/pdf)
Our link check indicates that this URL is bad, the error code is: 500 Can't connect to www.ceris.cnr.it:80 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:csc:cerisp:199616

Access Statistics for this paper

More papers in CERIS Working Paper from CNR-IRCrES Research Institute on Sustainable Economic Growth - Torino (TO) ITALY - former Institute for Economic Research on Firms and Growth - Moncalieri (TO) ITALY Contact information at EDIRC.
Bibliographic data for series maintained by Anna Perin () and Giancarlo Birello ().