TOTAL QUALITY AND WORK ORGANISATION IN HEALTH CARE FIRMS

Gianfranco Corio ()
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Gianfranco Corio: Ceris - Institute for Economic Research on Firms and Growth,Turin, Italy

CERIS Working Paper from CNR-IRCrES Research Institute on Sustainable Economic Growth - Torino (TO) ITALY - former Institute for Economic Research on Firms and Growth - Moncalieri (TO) ITALY

Abstract: [The area of organisation is the one to work in so as to improve products/services in health care firms, and to establish the transformation of professional behaviour. The actions and roles of middle management as a strategic entity in the case of the set-up of programs for improvement based on Total Quality. Total Quality as a strategic factor in health care firms with regard to management and as a basic component for "purchasing" decisions made by external customers.]

Keywords: Health; care; firms (search for similar items in EconPapers)
JEL-codes: I19 L15 L20 L32 (search for similar items in EconPapers)
Pages: 20 pages
Date: 1997-06
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Persistent link: https://EconPapers.repec.org/RePEc:csc:cerisp:199702

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