Integrating managerial preferences into the assessment by the fuzzy AHP/DEA approach: A case application in the assessment of university performance

Quang Hung Do and Jeng-Fung Chen
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Quang Hung Do: Department of Industrial Engineering and Systems Management, Feng Chia University, Taichung, Taiwan
Jeng-Fung Chen: Department of Industrial Engineering and Systems Management, Feng Chia University, Taichung, Taiwan

No 171, Working Papers from Development and Policies Research Center (DEPOCEN), Vietnam

Abstract: In recent years, with the expansion of existing institutions as well as the establishment of new ones, higher education institutions have suffered the problem of declining available resources. Each university must assess the performance of its critical business units to measure effectiveness and efficiency. The purpose of this paper is to assess university performance. In the paper, we apply the fuzzy analytic hierarchy process (Fuzzy AHP) and the Data Envelopment Analysis (DEA) model with an assurance region (AR) for measuring the efficiency scores of universities. In the first phase, the fuzzy AHP is employed to get the weights of output indicators. The derived weight ranges are then used for the AR to allow weights varying within a region determined by lower bounds and upper bounds. In the second phase, the DEA with AR approach measures the performance of Vietnamese universities to illustrate the approach. The framework may be a useful tool by which institution managers may improve their performance levels and effectively allocate resources.

Keywords: Performance efficiency assessment; Higher education institutions; Data envelopment analysis; Fuzzy analytic hierarchy process (search for similar items in EconPapers)
Pages: 13 pages
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:dpc:wpaper:0314

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