"I Won't Back Down?" Complexity and Courage in Federal Decision-Making

Steven Kelman, Ronald Sanders, Gayatri Pandit and Sarah Taylor
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Steven Kelman: Harvard University
Ronald Sanders: Booz Allen Hamilton
Gayatri Pandit: Booz Allen Hamilton
Sarah Taylor: Booz Allen Hamilton

Working Paper Series from Harvard University, John F. Kennedy School of Government

Abstract: Senior government executives make many decisions, and not-infrequently these are difficult. By "difficult" decisions, the literature generally means ones characterized by complicated and uncertain information, and hard tradeoffs among conflicting value objectives. In a range of interviews with high-level U.S. Federal Government Executives, we found interesting differences between outstanding, noticeably successful executives and controls regarding their "most difficult" decisions, both how they defined them and how they made them. Outstanding executives characterized the hardest decisions they made not as ones characterized by complexity but as ones requiring courage. Several other notable differences in decisionmaking style also emerged.

Date: 2013-10
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Persistent link: https://EconPapers.repec.org/RePEc:ecl:harjfk:rwp13-044

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