Mixed services and mediated deservingness: access to housing for migrants in Greece

Katerina Glyniadaki

LSE Research Online Documents on Economics from London School of Economics and Political Science, LSE Library

Abstract: As the delivery of social services is increasingly carried out by contractors, it is no longer state officials alone who determine clients' 'deservingness'. This article draws attention to the interrelated notions of mixed services and mediated deservingness as they apply in the context of migrants' access to housing in Athens, Greece, during the so-called 'migration crisis' of 2015-2017. It argues that non-state actors essentially act as intermediaries between the state and the migrant clients, making their own judgements on the migrants' deservingness and using their discretionary power accordingly. The findings reveal distinct discretionary patterns among street-level actors who represent migrants, depending on how each interprets the notion of 'vulnerability' with regard to gender and age. Although these actors' room for manoeuvre is framed by the policy framework and the structural conditions in which they operate, their individual normative assumptions play a critical role in shaping their discretionary behaviour towards migrants.

Keywords: deservingness; housing; street-level bureaucracy; migrants (search for similar items in EconPapers)
JEL-codes: J01 R14 (search for similar items in EconPapers)
Pages: 11 pages
Date: 2021-07-01
New Economics Papers: this item is included in nep-mig and nep-ure
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Published in Social Policy and Society, 1, July, 2021, 20(3), pp. 464 - 474. ISSN: 1474-7464

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