Strategic firms and endogenous consumer emulation
Philipp Kircher and
Andrew Postlewaite
LSE Research Online Documents on Economics from London School of Economics and Political Science, LSE Library
Abstract:
Better-informed consumers may be treated preferentially by firms because their consumption serves as a quality signal for other customers. For normal goods this results in wealthy individuals being treated better than poor individuals. We investigate this phenomenon in an equilibrium model of social learning with heterogeneous consumers and firms that act strategically. Consumers search for high-quality firms and condition their choices on observed actions of other consumers. When they observe consumers who are more likely to have identified a high-quality firm, uninformed individuals will optimally emulate those consumers. One group of consumers arise endogenously as “leaders” whose consumption behavior is emulated. Follow-on sales induce firms to give preferential treatment to these lead consumers, which reinforces their learning.
JEL-codes: H0 (search for similar items in EconPapers)
Date: 2008
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Citations: View citations in EconPapers (12)
Published in Quarterly Journal of Economics, 2008, 123(2), pp. 621. ISSN: 0033-5533
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http://eprints.lse.ac.uk/29699/ Open access version. (application/pdf)
Related works:
Journal Article: Strategic Firms and Endogenous Consumer Emulation (2008) 
Working Paper: Strategic Firms and Endogenous Consumer Emulation (2008) 
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Persistent link: https://EconPapers.repec.org/RePEc:ehl:lserod:29699
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