Using field process data to predict best times of contact conditioning on household and interviewer influences
Gabriele B. Durrant,
Julia D'Arrigo and
Fiona Steele
LSE Research Online Documents on Economics from London School of Economics and Political Science, LSE Library
Abstract:
Establishing contact is an important part of the response process and effective interviewer calling behaviours are critical in achieving contact and subsequent co-operation. The paper investigates best times of contact for different types of households and the influence of the interviewer on establishing contact. Recent developments in the survey data collection process have led to the collection of so-called field process data or paradata, which greatly extend the basic information on interviewer calls. The paper develops a multilevel discrete time event history model based on interviewer call record data to predict the likelihood of contact at each call. The results have implications for survey practice and inform the design of effective interviewer calling times, including responsive survey designs.
JEL-codes: C1 (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (7)
Published in Journal of the Royal Statistical Society. Series A: Statistics in Society, 2011, 174(4), pp. 1029-1049. ISSN: 0964-1998
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Persistent link: https://EconPapers.repec.org/RePEc:ehl:lserod:52201
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