New services: strategic exploratory survey of a dynamic phenomenon

Kees Jonkheer, Florieke Westhof, Kirchhoff, Kirchhoff and Walsh

No B199803, Scales Research Reports from EIM Business and Policy Research

Abstract: Analyse van de ontwikkeling en dynamiek van nieuwe diensten. Aandacht wordt besteed aan het krachtenveld rond nieuwe diensten, het begrip nieuwe diensten en de dynamiek van de nieuwe diensten in de Verenigde Staten.

Pages: 82 pages
Date: 1999-04-01
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