Privacy Management Contracts And Economics, Using Service Level Agreements (Sla)

Louis Pau

ERIM Report Series Research in Management from Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam

Abstract: Recognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements around privacy features, including qualitative and quantitative ones. It also casts privacy management into a business perspective with benefits and costs to either party in a process.

Keywords: Privacy Features; Privacy Management; SLA; Service Level Agreement (search for similar items in EconPapers)
JEL-codes: K19 L63 L96 M (search for similar items in EconPapers)
Date: 2005-04-03
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Citations: View citations in EconPapers (1)

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