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Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups

Astrid Homan, Daan van Knippenberg, Gerben van Kleef and Carsten de Dreu

ERIM Report Series Research in Management from Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam

Abstract: We conducted an experiment to show how the interplay between informational diversity and other dimensions of diversity can account for some of the inconsistent effects of informational diversity in previous research. 70 four-person groups involved in a decision-making task received homogeneous or heterogeneous information. By manipulating gender composition and bogus personality feedback we created groups that either had a potential faultline (a basis for subgroup categorization) or were homogeneous on these dimensions. In potential faultline groups, heterogeneity of information either converged with or cross-cut the other dimensions of diversity. Results showed that informational diversity enhanced group functioning when it was crossed rather than converged with the potential faultline.

Keywords: Cross-Categorization; Diversity; Group Processes; Information Elaboration (search for similar items in EconPapers)
JEL-codes: L2 M M10 M12 (search for similar items in EconPapers)
Date: 2006-01-01
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Citations: View citations in EconPapers (1)

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