The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys

Peter Lynn, Jäckle, Annette, Sarah Tipping and Jennifer Sinibaldi
Authors registered in the RePEc Author Service: Annette Jäckle ()

No 2011-14, ISER Working Paper Series from Institute for Social and Economic Research

Abstract: This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers‟ behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

Date: 2011-06-09
New Economics Papers: this item is included in nep-cbe
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Citations: View citations in EconPapers (2)

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