Economics at your fingertips  

Estimating the Impact of Access Conditions on Service Quality in Post

Gregory Swinand (), Conor O'Toole () and Sean Lyons ()

No WP343, Papers from Economic and Social Research Institute (ESRI)

Abstract: Third party access to postal networks can be made subject to a range of access conditions. While the pricing of postal network access has received much research attention, the effects of access on quality of service have received less. Using data on international postal services in a large panel of European countries, we estimate an econometric model of average time-to-delivery for letter post, including a range of access conditions. We find that several access conditions have a significant association with service quality. Appropriate access conditions may improve service quality.

Keywords: network; access/postal; services/service; quality (search for similar items in EconPapers)
Date: 2010-05
New Economics Papers: this item is included in nep-net
References: View complete reference list from CitEc
Citations: Track citations by RSS feed

Downloads: (external link) (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link:

Access Statistics for this paper

More papers in Papers from Economic and Social Research Institute (ESRI) Contact information at EDIRC.
Bibliographic data for series maintained by Sarah Burns ().

Page updated 2020-08-08
Handle: RePEc:esr:wpaper:wp343