Improving governance using IT systems
Ajay Shah ()
Working Papers from eSocialSciences
The main argument of this paper is that in many situations, dicult puzzles of governance can be solved in dramatically new ways using modern IT systems. Nationwide centralised databases, coupled with ubiquitous high-speed Internet access, and pervasive computational power, has put a new set of solutions within reach in India. Three areas of impact can be identified: removing discretion, improving transparency, and reducing the cost per transaction. The most difficult puzzles of governance are those of building human-intensive public services which are transaction-intensive and discretionary. The arguments of this paper suggest that in a certain class of situations, discretion can be reduced, and transparency can be improved, thus easing the principal-agent problems that afflict public administration.
Keywords: IT; information technology; governance; internet; Civics; Information Technology (search for similar items in EconPapers)
Note: Working Papers
References: Add references at CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
http://www.esocialsciences.org/Download/repecDownl ... s&AId=285&fref=repec
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:ess:wpaper:id:285
Access Statistics for this paper
More papers in Working Papers from eSocialSciences
Bibliographic data for series maintained by Padma Prakash ().