Draft of Citizens Right to Grievance Redress Bill, 2011

Department of Administrative Reforms Public Grievances

Working Papers from eSocialSciences

Abstract: A Bill to lay down an obligation upon every public authority to publish citizens charter stating therein the time within which specified goods shall be supplied and services be rendered and provide for a grievance redressal mechanism for non compliance of citizens charter and matter connected therewith or incidental thereto. URL:[http://www.darpg.gov.in/darpgwebsite_cms/document/file/Draft_Bill.pdf]. [Comments and suggestions which can be forwarded at the following email address by 23.11.2011: • pk.jha@nic.in • satish@arpg.nic.in].

Keywords: Grievance Redress; Public Grievances; citizens; Parliament; CITIZENS RIGHT; complaint; citizen; violation; law; policy; programme; order; scheme; goods; rendering of service; public authority; Constitution; India; state (search for similar items in EconPapers)
Date: 2011-11
Note: Institutional Papers
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