Challenges facing Canada's Internet Services Providers; a Snapshot from a Survey of ISPs

N. Hillary and G. Baldwin

Working Papers from Statistique Canada, Sciences et technologie-

Abstract: This article focuses on characteristics of primary Internet service providers (ISPs), that is, firms reporting that 50% or more of their revenues come from ISP activities. It looks at challenges facing ISPs including barriers to growth, competing in the Internet sector, complaints and practices regarding offensive content and conduct, as well as ISPs' perceptions of what is important to their customers. These items are analysed after classifying ISPs into four different size categories, enabling one to see any differences in perception or conduct between ISPs of varying sizes.

Keywords: SERVICE INDUSTRY; INDUSTRY; INTERNET (search for similar items in EconPapers)
JEL-codes: L80 (search for similar items in EconPapers)
Pages: 18 pages
Date: 1999
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:fth:stacst:28

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