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HOW TO DEAL WITH KNOWLEDGE IN SMALL COMPANIES? DEFINING EMERGENT KM APPROACH

Ettore Bolisani (), Enrico Scarso () and Malgorzata Zieba
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Ettore Bolisani: University of Padua, Vicenza, Italy
Enrico Scarso: University of Padua, Vicenza, Italy

No 27, GUT FME Working Paper Series A from Faculty of Management and Economics, Gdansk University of Technology

Abstract: This paper examines the concept of emergent KM approach in small companies. The origins of consideration are grounded in the theory of strategic management literature and in particular in the distinction between deliberate versus emergent approach towards strategic planning. Using the methodology of case study, we carried out an explorative research to analyse the characteristics of KM approach in two small companies located in Italy and Poland. Both companies appeared to follow emergent KM approach and therefore, a detailed analysis of this phenomenon was feasible. A description of the main features of an emergent KM approach is then proposed. On the basis of research results, implications for both managers and researchers are discussed.

Keywords: knowledge management; KM; SMEs; ICT services providers; Italy; Poland (search for similar items in EconPapers)
JEL-codes: L84 M1 (search for similar items in EconPapers)
Date: 2015-01
New Economics Papers: this item is included in nep-cse, nep-knm and nep-sbm
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Persistent link: https://EconPapers.repec.org/RePEc:gdk:wpaper:27

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