National Culture and Digitalization: A Moderating Effect of Trust

Caiqi Jiao ()
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Caiqi Jiao: "Fakulti Ekonomi dan Pengurusan, UKM Bangi, 43600 Selangor, Malaysia " Author-2-Name: Abu Hanifah AYOB Author-2-Workplace-Name: "Fakulti Ekonomi dan Pengurusan, UKM Bangi, 43600 Selangor, Malaysia " Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:

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Abstract: " Objective - Digitalization has permeated all aspects of life. Governments worldwide recognize its benefits and actively work to provide a conducive digital environment. As such, scholars generally focus on the positive effect of institutional variables on digitalization at the national level. Methodology/Technique - Unfortunately, little is known about the role of informal institutional factors. Here, this study investigates the effect of national culture on the level of digitalization across 70 countries. Finding - Furthermore, it also considers trust as a moderator of the relationship. Analyzing DiGiX and Hofstede Cultural Dimension data, the results indicate that individualism and long-term orientation exhibit a positive relationship with the level of digitalization, whereas uncertainty avoidance displays a negative relationship. Novelty - Overall, the research advances the literature on the critical influence of culture on digitalization in the world today. Type of Paper - Empirical"

Keywords: National culture; Digitalization; Trust; Hofstede. (search for similar items in EconPapers)
JEL-codes: F52 O33 (search for similar items in EconPapers)
Pages: 11
Date: 2025-03-31
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Published in Global Journal of Business and Social Science Review, Volume 13, Issue 1

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DOI: 10.35609/gjbssr.2025.13.1(1)

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