A Review on Employee's Voluntary Turnover: A Psychological Perspective

Zuraina Dato Mansor ()
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Zuraina Dato Mansor: Faculty of Economics and Management, Universiti Putra Malaysia, Selangor, Malaysia Author-2-Name: Yan Zhen Author-2-Workplace-Name: Faculty of Economics and Management, Universiti Putra Malaysia, Selangor, Malaysia Author-3-Name: Author-3-Workplace-Name: Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:

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Abstract: Objective - High voluntary turnover rate has become the focus of most employers and scholars in related fields. Although employers have attempted to use a variety of retention strategies to retain qualified and skilled employees, the turnover rate remains high in the vast majority of industries around the world. Past studies are concerned mostly with employees' external demands such as salaries, fringe benefits, work conditions and less focus has been given on the importance of employees' internal needs based on psychological capital. Therefore, there is a need to perform a study on the turnover from this perspective as it is crucial not only to retain the individual but also to ensure their contentment and satisfaction are fulfilled by their organizations. Methodology/Technique - This paper undertakes a review of existing literature which specifically addresses the perspectives of individual psychology, and simultaneously explains the relationship between the two psychological factors (namely psychological capital and person-environment fit) and the turnover intention with the mediating effect of job satisfaction. Novelty - The arguments are presented to emphasize the needs to carry out this study. Type of Paper - Review.

Keywords: Psychological Capital; Person-organization Fit; Job Satisfaction; Turnover Intention. (search for similar items in EconPapers)
JEL-codes: M54 Z32 (search for similar items in EconPapers)
Pages: 6
Date: 2020-06-30
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Published in Journal of Management and Marketing Review, Volume 5, Issue2

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