Too burdened to benefit: job demands and the fading perceived usefulness of health IT

Olivier Arsene () and Claudio Vitari ()
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Olivier Arsene: EESC-GEM - Grenoble Ecole de Management
Claudio Vitari: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: Background:Healthcare professionals in France are exposed to increasing job demands, including clinical workload, administrative burden, and work-life intrusion, all of which contribute to elevated strain and burnout. Health Information Technologies are expected to act as valuable job resources by improving efficiency and supporting task coordination. Yet little is known about whether HITs are associated with a weaker relationship between job demands and strain, and whether their perceived usefulness declines when workload becomes excessive. This study applies the Job Demands-Resources model to outpatient healthcare professionals to examine how job

Keywords: Strain; French Healthcare; Perceived Usefulness; Job Demand-Resource; Health IT (search for similar items in EconPapers)
Date: 2026-05-29
Note: View the original document on HAL open archive server: https://hal.science/hal-05686749v1
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Published in BMC Health Services Research, In press, ⟨10.1186/s12913-026-14841-3⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:gemptp:hal-05686749

DOI: 10.1186/s12913-026-14841-3

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