Toward a generic framework of perceived negative manager/leader behavior: A comparative study across nations and private sector industries

Taran Patel, Robert G. Hamlin and Dima Louis ()
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Taran Patel: EESC-GEM - Grenoble Ecole de Management
Robert G. Hamlin: University of Wolverhampton (United Kingdom, Wolverhampton)
Dima Louis: EESC-GEM - Grenoble Ecole de Management

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Abstract: Reviewing three relevant streams of extant literature reveals a marked absence of a generic framework composed of a full range of negative manager/leader behaviors (from moderate to extreme) across sectors and countries, a void particularly detrimental to the effectiveness of management and leadership development (MLD) programs. To address this concern, we conduct a multiple cross‐case/cross‐nation comparative analysis (MCCA) of data collected from our own 13 previous empirical replication studies (using the critical incident technique) of effective/ineffective managerial/leader behavior across nine culturally diverse countries and varied private sector industries, resulting in a comprehensive framework of perceived negative manager/leader behavior. Our generic framework is composed of five behavioral dimensions: inadequate functional behavior, unethical behavior, impersonal domineering behavior, depriving behavior, and closed/negative‐minded behavior, and lends support to the universal school of culture in business literature by showing that neither national culture nor sectorial specificities influence people's perceptions of negative manager/leader behavior. It also stresses the importance of the mundane (as opposed to the glorious) in managerial/leadership work by revealing that employees' perceptions of negative manager/leader behavior include not only conspicuously "bad" behaviors but also less conspicuous "poor" behaviors.

Keywords: critical incident technique; empirical replication; multiple cross‐case/cross‐nation comparative analysis; negative managerial/leader behavior; perceived managerial/leader behavior (search for similar items in EconPapers)
Date: 2022-12-01
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Published in European Management Review, 2022, 19 (4), pp.608 - 624. ⟨10.1111/emre.12507⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:gemptp:hal-05731794

DOI: 10.1111/emre.12507

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