Improving KMS acceptance: The role of organizational and individuals' influence

Claudio Vitari (), Jennifer Moro, Aurelio Ravarini () and Isabelle Bourdon ()
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Claudio Vitari: MTS - Management Technologique et Strategique - EESC-GEM - Grenoble Ecole de Management
Jennifer Moro: CETIC asbl - Centre d’Excellence en Technologies de l’Information et de la Communication
Aurelio Ravarini: CETIC asbl - Centre d’Excellence en Technologies de l’Information et de la Communication
Isabelle Bourdon: MRM-SI - Montpellier Research in Management - Systèmes d’Information - MRM - Montpellier Research in Management - UPVD - Université de Perpignan Via Domitia - UM - Université de Montpellier

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Abstract: The purpose of this chapter is to contribute to the improvement of the acceptance of information systems (IS) devoted to the codification and sharing of knowledge (a type of knowledge management systems [KMS]). A research model was developed through a multi-staged, multi-method research process and its test supports the hypotheses that the acceptance of KMS is determined, in addition to the classical constructs of the technology acceptance model (TAM), by a few organizational factors, and by the influence exerted on the user by individuals close to her/him.

Date: 2008
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Published in Knowledge Management, Organizational Memory and Transfer Behaviour: Global Approaches and Advancements, IGI Global, pp.211-233, 2008, ⟨10.4018/978-1-60566-140-7.ch013⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:gemptp:halshs-01923594

DOI: 10.4018/978-1-60566-140-7.ch013

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